ITSA's complaint handling procedures

Following is a copy of ITSA's complaint handling procedure.
Following this also refers to how complaints are to be lodged or requests for reviews by Bankruptcy Regulations.
Considering Bankruptcy Regulation has no investigation policy or standards or fails to comply with the AGIS this is why complaints are fucked over.
Adam Toma has failed to comply and ensure any standards of Bankruptcy Regulations.
Mathew Osborne is also giving advice that trustees have the discretion to fuck everyone over. This is also the advice by ASIC that they have the discretion to also fuck you over. …........................ so if you have made a complaint and you have been fucked over and you do not understand why it is because both ITSA and ASIC have the discretion to fuck you over.

How very funny that Veronique Ingram at ITSA is protecting Adam Toma. Adam Toma, a corrupt Enforcement Manager who is building himself as profit on the side and being protected by the Inspector General in Bankruptcy …. who
would have thought!!!! … and on top of it all Adam Toma is on the Audit committee..... so... who is auditing the auditors at ITSA!!!!!!
Very funny... Very Funny...................... Veronique Ingram needs a good fuck up her  ARSE

Commonwealth Ombudsmans complaint handling procedures

Following is the Commonwealth Ombudsman complaint handling procedures.
The Commonwealth Ombudsman has no investigation policy or standards so any difficult complaints are fucked over.
If you can supply the Commonwealth Ombudsman extensive evidence of systemic corrupt conduct in a department  you can be sure you will be fucked over. This  could only be to protect the Government Agency. 
In my case it was reviewed by Alison Larkin who was acting Commonwealth Ombudsman. At no time did this fat mong misunderstand my evidence. It was clear that she wanted the position of Commonwealth Ombudsman and was prepared to cover up the conduct by senior  managers at ITSA. Both Alison Larkins and Veronique Ingram should be fucked up the arse

 

Adam Toma/ Commonwealth Ombudsman makes deal to protect misconduct by senior management at ITSA

Alison Larkins/Commowealth Ombudsman

Alison Larkins did a deal with ITSA on the 11th November 2011 to cover up systemic misconduct and breaches of the Bankruptcy Act by senior Management.
This atrocious conduct should have been brought to the Attention of the Attorney General.
Alison Larkins, Acting Commonwealth Ombudsman has made a decision  ito covering up for
*** Veronique Ingram Inspector General Bankruptcy
*** Adam Toma national Manager Enforcement and regulation
**Matthew Osborne Principal Legal Officer ITSA
**Mark Findlay NSW Manager Bankruptcy Regulations
**Cheryl Cullen
**Julie Padget

Adam Toma/ Commonwealth Ombudsman makes deal to protect misconduct by senior management at ITSA

Mark Findlay/Commonwealth Ombudsman protects misconduct at ITSA

On the 11th November 2011 Alison Larkins acting Commonwealth Ombudsman and Diane Merryfull Assistant Senior Ombudsman  met with representatives of senior management at ITSA to do a deal to protect and cover up systemic misconduct and breaches of the bankruptcy Act.
This behaviour  of gross misconduct had been instigated by the Principal Legal Officer Mathew Osbourne and was covered up by Mark Findlay, Bankruptcy Regulations.
Alison Larkins made a deal that she would protect
Veronique Ingram, Inspector General
Mathew Osborne Principal Legal Officer ITSA
Mark Findlay Bankruptcy Regulations
Adam Toma National Manager Enforcement and Regulations.
Alison Larkins unethical behaviour  shows an entrenched attitude at the Commonwealth Ombudsman that they do not have to comply with the APS Code of conduct and values. Allan Asher was forced to resign because he was exposed as  a Shonk in October.