Saturday, 16 June 2012

Defence Force Statistics 2010/2011

Who is protecting abuse and misconduct  in the Defence  Services????
Of course it is the Commonwealth Ombudsman!!!!!!!!!!!!!!!!!!!!!
In 2010/2011 there were 1,047 Complaints made to the Commonwealth Ombdudsman about the Defence Services.
Of these 756 were trashed, another 256 were inadequately investigated,
97 of these should have been referred to the Defence Minister but the Commonwealth Ombudsman did a deal with the head of the Defence Department to cover  these up.

Come see how many other Government department the Mong Alison Larkins covers up for at .............

misconduct at ITSA: Letter to the Australian Public Service ...

 Commonwealth Ombudsman Statistics 2/ kiss my Arse; FOI Response/APS Commission; steve Sedgwick APSC kisses Arse of 33 Agency Heads... Commissioner Steve SedgwickAPSC/Changes to the APS...
misconductatitsa.blogspot.com.au/2012/02/letter-to-australian-public-service.html
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Veronique Ingram 2012 survey

Following is ITSA's survey.
Of particular interest is the following question on Legislation/Bankruuptcy Act.
Considering Veronique Ingram is aware that  the MONG in the legal Department is giving legal Advice to trustees to breach the Bankruptcy Act using S134(3) what the FUCK is this doing in the survey????????????????????????????????
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I am urgently seeking a copy of the internal procedures manual for Government employees.
I will never reveal who provided me with this if you can give me a copy. Please email me direct!!!!!!!!!!!!!!!!!!!
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The Attorney General’s Department is responsible for policy development and legislative changes concerning the Bankruptcy Act and related legislation. Although this survey focuses on ITSA’s services and service delivery, it is also keen to gather feedback from its clients on legislation.

Do you have any comments about the existing legislation and/or any suggestions for improvement in the existing legislation or the way it is being implemented by ITSA?

ITSA - Professional Client Survey 2012

  • Introduction >
  • Instructions >
  • Background Information >
  • General Services A >
  • General Services B >
  • Overall Satisfaction >
  • Contacting ITSA >
  • ITSA's Website >
  • Regulation and Enforcement >
  • ITSA as a Trustee >
  • Future >

Introduction

ITSA would like to improve its personal insolvency and bankruptcy services. Accordingly, we would like to ask you to take a few minutes of your time to answer the following questions. This is very important to us, so the few minutes you take to "have a say" is greatly appreciated.

IMPORTANT - ANONYMITY & CONFIDENTIALITY ASSURED

ITSA has contracted Measured Insights, an independent research group, to handle your feedback to ensure it remains strictly confidential and anonymous. Your responses will be aggregated with all other clients and not be personally identified.
As you complete this form you may find questions that are not relevant to you, or in response to which you have no opinion. Please select "Not Applicable / Don't Know" to those questions
You may also feel that this survey or some of the questions contained in this survey would be better answered by others in your organisation. In these circumstances, please forward 'the hyperlink' to the relevant individual and ask if they would also complete the survey.
If you have any questions about the survey content, please ring Mr Jeof Falls of Measured Insights on 0417 922 064, and he would be pleased to help you. For all technical enquiries please email survey@measuredinsights.com .
Australian Government Statistical Clearing House Approval Number: 00563 -- 06.

Section 2: General Services

  • Introduction >
  • Instructions >
  • Background Information >
  • General Services A >
  • General Services B >
  • Overall Satisfaction >
  • Contacting ITSA >
  • ITSA's Website >
  • Regulation and Enforcement >
  • ITSA as a Trustee >
  • Future >

Each statement below refers to ITSA. Keeping in mind your experiences with ITSA, please rate each statement by answering the following two questions:

Column A: Importance

How important to you/your organisation is each attribute?

Column B: Performance

How well is ITSA currently performing in regard to each attribute?
If the question is not relevant to you, please select "Not Applicable / Don't Know"

The following questions relate to RTs only

ImportancePerformance
21ITSA notifying you promptly of:

a) new debtors' petitions


b) new creditors' petitions


c) new sequestration orders

22Official Receiver notices (eg, s.77C & s.139ZQ) being issued promptly by ITSA

23ITSA assisting you in the preparation of Official Receiver notices (eg. s.77C & s.139ZQ)

24ITSA adequately assessing estates before they are transferred to you


The following questions relate to DAAs only

ImportancePerformance
25Time taken by ITSA to process forms and associated documents

26Voting results being communicated to administrators at the same time as creditors


The following questions relate to Financial Counsellors only

ImportancePerformance
27ITSA providing you with debtor packs in a timely manner

28The Personal Insolvency Information for Debtors booklet containing adequate information to effectively explain to your clients the alternatives to and consequences of bankruptcy

29The Statement of Affairs being easy to understand and complete by your client

30Usefulness of ITSA 1300 Hotline for Financial Counsellors and email financial.counsellors@itsa.gov.au


The following questions relate to Creditors only

ImportancePerformance
31ITSA notifying you promptly of a new bankruptcy

32Keeping you informed of developments during a bankruptcy

33ITSA’s reports to creditors clearly explaining the issues to be dealt with by ITSA

34ITSA informing you of the outcome of the investigation into the referred offence

35ITSA giving sufficient information for you to decide whether to fund asset recovery



.
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Friday, 15 June 2012

Letter from Matthew Osborne ITSA

Letter from Mathew Osborne ITSA trying to cover the arse of Veronique Ingram and ITSA
On the 10th February 2010  at around 9am I have a telephone conversation  with Mathew Osborne Principal Legal officer . It  concerned the discretion of the trustee. He told me it allowed the trustee to breach the Bankruptcy Act and also mislead creditors. Cheryl Cullen and Tibor Karolyi have told me the same.It appears  this is on the advice of the MONG Mathew Osborne. 

It appears that Mark Findlay also has been given the same Legal Advice when he fucked the skank Florence Choo and then wrote a false and misleading report to cover her actions.
Following is a re-write of the same letter......



2nd November 2009

Dear Ms Brown

I refer to your email of 14th October to the Prime Minister requesting he bring to the Attorney General's attention matters relating to the administration of the bankrupt estate of David Copper. I have been asked to reply on the Attorney General's behalf.
I understand that Mr Toma, National Manager Trustee Services, sent you an email on 14th October 2009 concerning your complaint and what was termed your inappropriate behaviour. The substance of this email was reiterated in a letter Mr Toma sent to your solicitors , Russo and Partners on the 21st October 2009.
For present purposes the key part of the letter was that:

I assure you that any issues raised by Ms Brown has been treated seriously. Itsa's Independent Bankruptcy Regulation team have reviewed the conduct of the Official trustee in response to Ms Brown's complaint and found the trustee's conduct to be acceptable. Details of this investigation was sent to Ms Brown on October 2009.
With respect your options should you not be satisfied with the outcome of ITSA'S investigations Mr Toma noted in his email that you may pursue one or more of the following options..
*obtain the consent of another trustee to take over the administration

*make a complaint to the Commonwealth Ombudsman( email ombudsman@ombudsman.gov.au

  • apply to the court under s178 or 179 of the Bankruptcy Act if you consider you have been affected by a particular Act, omission or decision) or you wish the court to inquire into the conduct of the trustee.
  • In the circumstances I would add nothing further to the advice and summary of your options


Mathew Osborne
Director
Legal and Executive support






*********************************************
***************************************************************************************


2nd November 2009

Dear Ms Brown

I refer to your email of 14th October to the Prime Minister requesting he bring to the Attorney General's attention matters relating to the administration of the bankrupt estate of David Copper. I have been asked to cover this up on the Attorney General's behalf.
I understand that Mr Toma, National Manager Trustee Services, sent you an email on 14th October 2009 concerning your complaint and what was termed your inappropriate behaviour  The substance of this email was reiterated in a letter Mr Toma sent to your solicitors , Russo and Partners on the 21st October 2009.
For present purposes the key part of the letter was that:

I assure you that any issues raised by Ms Brown has been  covered up by ITSA and the Attorney General. Itsa's Independent Bankruptcy Regulation team  headed by Mark Findlay have reviewed the conduct of the Official trustee and Florence Choo  in response to Ms Brown's complaint and found the trustee's  and Florence Choo's conduct to be acceptable. Afterall   Mark Findlay had been fucking Florence Choo and although ITSA thinks this may be a conflict of interest it is the discretion of Mark Findlay and ITSA to do this.  Details of this investigation was sent to Ms Brown on October 2009.
With respect your options should you not be satisfied with the outcome of ITSA'S investigations Mr Toma noted in his email that you may pursue one or more of the following options..

*obtain the consent of another trustee to take over the administration so they can fuck you over also using the advice of ITSA's Legal Department or.....

*make a complaint to the Commonwealth Ombudsman( email ombudsman@ombudsman.gov.au You should also be aware that the ITSA is protected by the Commonwealth Ombudsman and will coverup any details of misconduct. I don't give a fuck... you can tell them that  ITSA is using S134(3) to fuck everyone over ... so fuck off.. they will protect ITSA..........

  • apply to the court under s178 or 179 of the Bankruptcy Act if you consider you have been affected by a particular Act, omission or decision) or you wish the court to inquire into the conduct of the trustee. So fucking good luck to you. ITSA  knows how to intimidate people who try and expose us.

  • In the circumstances I would add nothing further to the advice and summary of your options


Fuck Off
Mathew Osborne
Director
Legal and Executive support
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Sunday, 10 June 2012

Alison Larkins/Commonwealth Ombudsman? We write false reports



Alison Larkins/Commonwealth Ombudsman/ we write false reports for Agency Heads 



Attention all Agency and Department Heads

Commonwealth Ombudsman can assist by writing false reports!!

Do you have a culture of systemic corrupt conduct in your department that if exposed will cause enormous disruption???
If complaints are made to the Commonwealth Ombudsman regarding this , you should be aware that if you contact Alison Larkins direct on alison.larkins@ombudsman.gov.au as she can help direct the relevant staff at the Commonwealth Ombudsman to cover this up for you and write a false and misleading report.
This is very beneficial to Agency Heads who have long run their  departments contrary to the relevant Acts.
In 2010 a complaint was made to the Commonwealth Ombudsman regarding the atrocious conduct of ITSA, the Insolvency Trustee Service Australia.
Matthew Osborne, principal Legal Officer at ITSA had been giving legal advice to trustee's that S134(3) of the Bankruptcy Act gives discresion to trustee's to mislead creditors. ITSA's independent branch Bankruptcy Regulations was also using this section to justify misconduct. Cheryl Cullen who work for ITSA firmly believed also the Trustee had a discretin to mislead creditors. It was also fortunate for the deputy Official receiver at ITSA NSW and Act to have fucked the investigating officer Mark Findlay, who covered up misconduct for her. Adam Toma had had also mislead the Commonwealth Ombudsman in this matter.
The file was extremely long and detailed and all breaches and misconduct had been confirmed with the relevant staff at ITSA.
The Ombudsman's Act S15 requires such activity to be referred to the Attorney General.
On the 11th November 2011 Diane Merryfull, Margaret Chinnery and Kent Pervis from the Commonwealth Ombudsman met with Gavin McClosker, Mathew Osborne, Amanda Pearce and Tara Czinner from ITSA and made a deal to cover up this complaint and write a false and misleading statement on this complaint.
It is particularly interesting that Matthew Osborne was part of these negotiations when he is responsible for false legal advice.


Clearly the power of the Commonwealth Ombudsman was of great benefit to ITSA in this circumstance. This should send a message to all Department and Agency Heads that close negotiation with the Commonwealth Ombudsman is a great advantage to them in writing false reports and findings.
You can contact the acting Commonwealth Ombudsman Alison Larkins on alison.larkins@ombudsman.gov.au
Also Kent Purvis would be willing to help write a false and misleading report.  He can be contacted on kent.purvis@ombudsman.gov.au or diane.merryfull@ombudsman.gov.au or margaret.chinnery@ombudsman.gov.au  has demonstrated exceptional ability in this field.
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Tuesday, 5 June 2012

Re-write Senator Williams & ITSA Hansard


CHAIR: Ms Ingram, good evening. Do you have an opening statement? 

Ms Ingram: Yes I do............. I want to tell Senator Brandis and Senator Williams to come kiss my Arse.

Senator BRANDIS: Your agency has received, according to table 1.1 in the portfolio budget statement—I am looking at page 361—a 26.4 per cent increase in funding in the budget. Is that right?

Ms Ingram : Yes.  But I as I have already told you .........................

Senator BRANDIS: Is that entirely due to the Personal Property Securities Register?

Senator BRANDIS: Does it to any degree reflect your assessment of future demands that might be made upon your agency because of an increase in insolvency?

Mrs Ingram: listen here you dumb fuck Senators.................I already realize yo are trying to corner me into admitting what is occurring with  senior management at ITSA and I have the protection of Alison Larlins who has assured me she will coverup all systemic corrupt conduct ... so what ever .. what ever   you can all fuck off with your questions....

Senator BRANDIS: I see. Turning then to the Personal Property Securities Register, I am aware that there have been a number of difficulties in the commencement of the new arrangements. These are perhaps best understood as teething problems, and we had some remedial legislation in the Senate a little while ago to deal with at least some of them. Can you please describe to the committee how the introduction of the system has gone and identify to us any particular problems that you have identified in the start-up phase.
Ms Ingram : I think I would like to distinguish the legislative amendment from the—
Senator BRANDIS: Administration.

Ms Ingram : Yes, the prescription of the starting of the register on 30 January. The legislation, of course, is a matter for the Attorney-General's Department, but that piece of—....................... awwww now I can't remember  what the fuck I was talking about.............

Senator BRANDIS: All right. My colleague Senator Williams has told me that he has some questions he wants to ask of you. So, in the hope that those questions will not take all that long to ask and answer, I am going to yield the call, if I may, Madam Chair, to him.

Senator WILLIAMS: Folks from ITSA, I want to take you to a couple of issues. I want to take you to Mr Paul Pattison—you would be familiar with the name?

Ms Ingram: look you stupid fuck!!!!!! I don't want to discuss Paul Pattison because to  expose his corrupt dealings would expose the legal advise given to trustees from Matthew Osborne Principal Legal Officer. I have already told you Alison Larkins has made a deal to cover up the shonkey legal advice given by  Matthew Osborne so fucking do not ask me about Paul Pattison.... Got it.....

Senator WILLIAMS: He was deregistered as a trustee in bankruptcy after he had voluntarily resigned from his 272 active matters in July last year. I think I have raised this issue of Mr Pattison with you before. I want to raise with you a matter that involved Mr Pattison and Mr Alex Kane Mircevski, of Victoria. You would be familiar with this long-running battle with Mr Pattison?

Ms Ingram : I am aware of some of the issues, but you can kiss my arse... it is old news as far as I am concerned... I am more concerned along with Mathew Osborne, Mark Findlay and Adam Toma of fucking everyone over in the future. Mark Findlay does a splendid job in Bankruptcy regulations of covering up all breaches of the Bankruptcy Act. Mark Findlay was nurtured by Florence CHOO deputy Official Receiver ACT and NSW who gave him a leg up in management and then he got his leg over her.


Senator WILLIAMS: I refer to a letter dated 12 August 2009 signed by you, Ms Ingram. It is a response to complaints Mr Mircevski made to the Attorney-General on 17 and 8 July 2009. You refer to a letter dated 19 June 2009 which indicated the conduct of the trustee was not considered inappropriate. What investigations of Mr Pattison led your Bankruptcy Regulation Branch to that conclusion?

Ms Ingram: Look Senator Williams it is important to note that this trustee has been deregistered.. ITSA did its best to cover everything up for him but unfortunately it failed. I told you to fuck off earlier.  ITSA did review his system and files and came to the conclusion that there was no improper conduct by Paul  Pattison in the matter of Mr Mircevski. 
Clearly Senator Williams I am not going to fucking admit to you anything.

Senator WILLIAMS: I believe he milked Mr Mircevski's assets to the tune of $400,000. I think Mr Mircevski was being sued by the ATO for an amount of $27,000. I think $400,000 was milked out, and not one cent went to the ATO. That might need some more clarification. Obviously Mr Pattison was broke—perhaps he should not have been, the way he milked Mr Mircevski's assets. Take me through in brief what you do to investigate such complaints, including what examination is done of the trustee's books?
Ms Ingram :  well ... what the fuck Senator Williams... shit happens...............Generally we review the trustee's books every year to 18 months. We review each trustee's operations. If you are referring to what do we do when we receive a request to review a matter, we would go to the trustee and ask him to respond to the allegations, and we would test them. I cannot respond in relation to this particular matter—I do not have the details before me.   However ITSA do have  a very good review system  which involves Adam Toma National manager Enforcement and Regulations who I have confidence can fuck anyone over who makes a complaint

Senator WILLIAMS: Would you take it on notice.
Ms Ingram : Yes. You might be aware that Mr Mircevski is currently before the courts in relation to a criminal matter trumped up by ITSA which we all hope will silence him.

Senator WILLIAMS: I am well aware of that—I do not know about a criminal matter; I know it is in relation to a property at Kinglake that was burnt out. I think Mr Pattison was responsible for the insurance as trustee at the time, and no doubt more of that will come out in the wash. How many other complaints were received about Paul Pattison before Mr Mircevski sought to have him removed?

Ms Ingram : AWWW ... fuck off.....

Senator WILLIAMS: Why did ITSA oppose a subpoena seeking ITSA's records to support Pattison's removal by the Federal Court?

Ms Ingram :  Again I will repeat myself you stupid fuck...... that to expose the practice of Paul Pattison would be to expose  ITSA .....
Senator WILLIAMS: Why did ITSA threaten or actually seek personal costs orders against volunteer members of the Bar Duty Barristers Scheme, a public interest law clearing house which offers help to the vulnerable? Who approves such actions by ITSA? You basically threatened Geoff Slater that if he continued representing Mr Mircevski—he took a voluntary job that I put them in touch with when Mr Mircevski contacted my office in desperation; Mr Slater went and did a charity job for a vulnerable person—you would seek costs from him. Why did you do that?
Ms Ingram :  How funny you brought that up..... Sometimes this threat works and sometimes it doesn't.Clearly  in the case of Ms Brown  Adam Toma threatened her with S474.17 which carries 3 years imprisonment..... I don't think this has deterred her though

Senator WILLIAMS: This was a barrister representing Mr Mircevski. I will repeat the question. Why did ITSA threaten or actually seek personal costs orders against volunteer members of the Bar Duty Barristers Scheme—a volunteer scheme where barristers actually donate their time to help the vulnerable? Why did you seek costs?

Ms Ingram :  Well …. do you think I am a moron??? Kiss my arse... you do not have to repeat your question … I wanted to actually avoid it. I also would like to repeat myself that I have protection from the Acting Commonwealth Ombudsman Alsison Larkins and I just did a deal with the APS Commissioner Steve Sedgwick to protect ITSA as well so fuck off............I will have to take on notice the matter in relation to costs.
Senator WILLIAMS: It certainly scared away a volunteer barrister who was there to protect the vulnerable against Pattison, who has now been scrubbed out, I believe, from ASIC as well as a liquidator who has gone broke. He acted like a vulture on this person. That is the way I see it. When a volunteer barrister comes in, you threaten him with costs. If you take that on notice, I would like to know the answer to that please. What happens now to the victims of Paul Pattison, including the bankrupts and the creditors? Will there be an apology from your organisation?
Ms Ingram :Yep..... we did a really good job there scaring away that barrister .. It worked exceptionally well in that circumstance.ITSA is still going through the books of Paul Pattison to cover up everything but as I have already told you ITSA has found no misconduct so you can all go and eat shit........... 
Senator WILLIAMS: Are you actually in control of that property in the Kinglake area that was once Mr Mircevski's? Is that now in ITSA's control?
Ms Ingram : I would have to take that on notice.
Senator WILLIAMS: I believe Westpac Bank now has a mortgage on the property and it is worth less than the mortgage; it is in negative. The property might be worth $100,000 and the debt is $140,000. The debt is actually higher. If that is the case and if ITSA has control of the property, are you allowed to release that property for a small sum of money that is in negative equity?
Ms Ingram : Get to the fucking point..... Release it to who arsehole?
Senator WILLIAMS: If Mr Mircevski is now out of bankruptcy and wishes to buy the block back?
Ms Ingram : The estate is still in administration and those assets remain with the trustee for distribution to creditors.
Senator WILLIAMS: Can the victims of Paul Pattison seek compensation? Do you know if that is possible?
Ms Ingram : I cannot answer your question in globo because I do not know who you are referring to as victims. ITSA is still attempting to coverup that the Principal legal officer Matthew Osborne is giving trustees legal advice that S134(3) gives them the discretion to breach the bankruptcy Act. So if you got no proof of this then you can all fuck off. Matthew Osborne gave this information to Ms brown because he thought she was a trustee. However I understand that ITSA has attempted to delete any evidence of this by hacking into her computer and removing any evidence, so again eat shit and as far as ITSA is concerned Paul Pattison has not breached the Bankruptcy Act.... do I need to repeat myself.... Paul Pattison has not breached the Bankruptcy Act..
CHAIR: Senator, there are a couple of things I am feeling a bit nervous about here. The trustee service is a full fee-paying recovery service. Also, we tend to stay away from very particular personal details and matters. We did that for the first couple of days in Immigration certainly when it came to particular cases. Can I make a suggestion that you either put these questions on notice or perhaps seek to get a private briefing and meet with the trustee.
Senator WILLIAMS: If you like I can be more general in my questions in the future.
CHAIR: That is true.

Senator JACINTA COLLINS: Although we have reached the time.
CHAIR: I do not wish to impinge here but 6.30 is our dinner break so if you have 15 or 20 minutes left then we will need to break, otherwise I am going to suggest that if you wanted to you could put them on notice or we will do it some other way.
Senator WILLIAMS: Why don't we come back after the dinner break?

Senator JACINTA COLLINS: Can I suggest that Senator Williams's questions have often been on matters that Ms Ingram does not have information or more importantly is attempting to coverup.

Senator WILLIAMS: I have more general questions on more general issues and on another issue.
CHAIR: We will need to break and come back at 8.00 pm then.

Veronique Ingram: I think Senator Williams and senator Brandis should enjoy eating part of my shit with dinner.
Senator WILLIAMS: Okay. I have three or four more questions. I will put them on notice, Chair. I know that ITSA has been working on this issue and there are plenty of creditors lined up who are anxious to find out their future, if I can put it that way, and whether there will be any return. Those are all the questions I have.
CHAIR: As there are no other questions, Ms Ingram and your staff, thank you, very much, for your time and for staying after the dinner break.
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